LanguageMate Messenger Feature Tour

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LanguageMate Messenger is a next-generation patient outreach platform that automates many of the manual tasks currently performed to deliver effective care and disease management. The information below highlights some of Messenger’s key innovations.

Feature Tour

Multilingual and Multicultural Outreach

Automatically send patients disease management and other healthcare related messages in their native language. All materials are reviewed for medical accuracy and cultural sensitivity across a variety of protocols and patient groups.

Multi-Lingual and Multicultural Outreach
Multi-channel Outreach-
Multi-channel Outreach

Intercept patients across a variety of media, including Interactive Voice Response (IVR), patient portals and more. Patient, provider and disease management best-practices all have the ability to affect how messages are delivered.

Campaign Manager

Messenger provides a robust campaign management system to easily customize the schedule and type of outreach based on disease management protocols, communication preferences and patient history. The result is that each patient has a fully customized care plan with very little overhead.

Campaign Manager
Content Manager
Content Manager

A proprietary content management platform provides the foundation to create large, complex outreach campaigns extraordinarily quickly. Our content manager also supports multi-pass validation and multi-media content translation.

Provider Portal

The provider portal is a one-stop-shop for healthcare providers to create, monitor and manage patient outreach campaigns.

Provider Portal
Personalized Feedback
EMR Integration

Integrations with Electronic Medical Records (EMR) platforms give Messenger the ability to automatically adjust outreach campaigns based on up-to-date patient information.